BASIC PRINCIPLES OF ERDEM SOĞUTMA INDUSTRY QUALITY POLICY
ERDEM SOĞUTMA industry management and all employees
• Ensuring that the company’s mission and vision are known by all our employees and business partners and advancing towards common goals together
• Carrying out studies by complying with laws, regulations, international standards and Global Principles Convention principles
• Defining the company process in internationally recognized standards focused on the wishes and needs of customers (IATF 16949, ISO 45001-2018, ISO 14001-2015, ISO 9001-2015, Our Products Pressure Vessels Directive 2014 / 68 / EU (97 / 23 / AT), providing services by using technologies that will maximize the efficiency of the customer
• Ensuring the security of documents, buildings, facilities, machinery, tools and materials, preventing unauthorized personnel from accessing confidential information and materials. Providing on-site controls and support in order to be prepared for the events that will affect the critical functions and processes of the products that have been taken into the scope of maintenance and delivered, Measuring the performance of the manufacturing process with healthy data, the right methods and systems and providing input for continuous improvements
• Developing creative and innovative products and services in line with customers’ expectations by supporting business processes with new ideas
• Exhibiting strategic management approaches that focus on customer requests and requirements, keep satisfaction above expectations and create value
• Establishing beneficial relationships with suppliers and maintaining growth with them
• In order to realize our goal, by closely following the internal and external issues, the needs and expectations of the relevant parties and the changing world conditions, the processes and services to maintain the success should focus on the opportunities by taking into account the risks
• Providing effective, realistic and actionable solutions regarding customer evaluations and protecting customer rights
• To work in line with the quality management processes and to raise customer satisfaction above their expectations
• To follow the technological developments closely with the R&D team in order to continuously develop and increase efficiency with an innovative working understanding
• By organizing trainings for all our employees to become more competent and able to use their talents at the highest level by adopting our Quality Policy; to enable them to specialize in their work, to increase their satisfaction and motivation with social activities
committed.